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Then plug the TV back into the socket and try turning it on. Simply plug the HDMI cable into another HDMI port. If you have any compressed air, use that to. Is the backlight broken, is there an internal problem or is this just a firmware issue? But lets look at Insignia TV has sound, but no picture. Follow the below-mentioned steps to For this, first, unplug your TV from the power socket. Required fields are marked *. If your Insignia TV doesnt turn on and red light is flashing, it likely indicates a failed main power supply. Useful for You: [SOLVED] Intel Wireless-AC 9560 Not Working (Code 10). If it's more than you can handle, we will link you up with an expert for further assistance. Check If the TV Backlight is Defective. To resolve this problem, try performing a power reset: If a power reset doesnt solve the problem, you may have to find a technician to fix the problem as it may be much more complicated than you can handle. If none of the previous options helped, there is likely a hardware error with the power board or the backlight array, which is almost impossible to fix at home. The Main Board is a larger PCB where you plug your HDMI and other connectors into. Next, make sure to plug the TV into a standalone wall outlet. Make sure you identified the correct cable which is coming from your Insignia TV. Top 10 Solutions To Fix Samsung TV Black Screen | AirBeamTV Continue with Recommended Cookies. If none of the simpler fixes have worked for you, then the most likely culprit of your problem is a backlight failure, in either the inverter or backlight itself. Unplug the Insignia TV from the wall for full 60 seconds. Make sure the appropriate colors of the cables are connected to the same colors as the ports. 4 | Update your Samsung TV. Then restart the TV and check if everything works. Fortunately, you dont have to spend a lot of money and time to fix some of these problems. Press and hold the power button for a few seconds to select the factory reset option. If this is the case, temporarily unplug all external devices. Let them know about your problem, and they should be able to assist you with it. No problem! If your Insignia TV has sound but no picture, you should try these: I hope this advice has helped you fix your TV. If you had connected a device via HDMI cable that hasnt been delivered with your Insignia TV and you are getting a black screen when trying to connect with it, there might be a malfunction with the device or cable. Locate the audio output on the backside of the Insignia TV. First, unplug your TV from power and wait for 60 seconds. If you choose to call them, make sure to have a pen and paper handy so that you can take notes during the conversation. However, some users reported that the YouTube application needed a fix on their Roku TV since it was not working correctly.If the YouTube app is not working on Roku TV, it can be pretty frustrating, especially, Continue Reading YouTube App is not Working on Roku TV (Try this 1 Easy FIX First! This will indicate that all electricity has been ejected from your TV and a restart should follow up as soon as you plug the power cable back into the wall outlet. Before you do so answer the following question: Was your TV exposed to physical damage or water? If it is not possible, at least try to change your extension cord to a different one. You should see a red light if you have been successful. The contacts should be a shiny gold or silver color. Attempt to power reset your Insignia TV by unplugging it at the wall. It can either be on a separate board usually located at one edge of the screen, or located on either the Power Board or Main Board depending on TV model. The A/V cables have a set of prongs on either end, with three prongs to each set. Make sure all the cables are securely connected and that there are no bent pins or other damage that could be disrupting the signal. Some manufacturers offer even in-home services. We take pride in helping you get the answers at no cost. Unplug them gently wiggling them up and down and plug them back, ensuring the proper connection. 2 - Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. In this step, we will cover anything related to an improper power flow within your TV. The good news is that these fixes are all simple and possible to do at home, even if you dont have any experience repairing electronics.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'lapseoftheshutter_com-box-3','ezslot_6',151,'0','0'])};__ez_fad_position('div-gpt-ad-lapseoftheshutter_com-box-3-0'); If you follow this guide, step-by-step, then you should be able to fix your TV without needing an expensive replacement. 1. If youre still seeing a black screen with sound, then you can move onto the next step. ), Soft reset your Insignia TV by unplugging it from the wall for 60 seconds, then plug it again and turn it on, Check that your Insignia TV isnt muted via the remote controller, Check that your headphones arent connected, all audio cables are firmly plugged in, the antenna or cable TV is plugged correctly, and the power cord is not bent or damaged, Change the audio format in your menu to PCM. This way you will be certain that you are causing no harm or whatsoever because if you interact with a freshly turned-off device you might cause a short circuit. Troubleshooting the main board and power board is easiest to see in video form, so take a look below for the full details on doing this. Which significantly simplifies the whole wiring needed. Once you have completed the cable check, try the soft reset again. However, make sure that your smartphone and Roku player are connected to the same Wi-Fi network: If you have a sound system that you want to connect to your Insignia TV: If your sound system has an Optical port, you can opt to use this instead of RCA as the sound quality is better and it can support surround sound (5.1). You will also need amultimeterto test the backlight strips to find out where the problem lies. In this case, you have no other option than contact Insignia support.