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Your travel agent acts for you in making the arrangements for your cruise and any related travel, lodging and tours. For Princess Cruises full policy regarding COVID-19, click here. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. Select Azamara Journey sailings through May 2022 have been canceled, Select South America and Antarctica itineraries have been canceled through February 2022, You can keep the destination the same and. Just head over to the Steam Support site, log in there and then follow the same steps. Werden irgendwelche Betrge der betroffenen Buchungen erstattet, anstatt als FCC gutgeschrieben zu werden? I might feel differently if there were a way to separate the pool, but there isnt. But can you refund these sorts of purchases via Steam? NCL will not be responsible for any loss or damage which is not so reported. March 27, 2010. Mail-in and Absentee Ballot There are wheelchair accessible staterooms available in various categories. Wie lange dauert es, bis ich meinen POM-Gutschein fr zuknftige Kreuzfahrten bekommen werde? Will reducing the service charge affect the salary of the staff? We had a smoke detector malfunction 3 nights in a row and we where offered gratuitie refunds because we prepaid. If youre scheduled to sail with Azamara on a canceled cruise, you have 3 choices in regards to a refund: To request a refund or the 125% Future Cruise Credit or to cancel your cruise, click here. If you booked your cruise through a trip advisor, you may have your trip advisor complete the form and submit the required documentation. Cruise week report: The smallest cruise ships, packing for a European cruise in a backpack, and more! It is always recommended for passengers to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely the cruise itself. Here are the qualifying reasons that will allow NCL customers to convert an existing FCC to a monetary refund: Any guest qualifying through one of the above reasons must request a refund of the original cruise fare paid using the online submission form linked above. I seriously doubt it. See our Advertiser Disclosurefor more details. In the event a guest misses the ship, it will be the guest's responsibility to pay all expenses incurred to rejoin the ship. All Rights Reserved. For assistive view, visit, https://qa-assistivesite.ncl.com/h5/assistive/index/, {{getTotalFavorites() + getTotalItineraries()}}. My dd has special dietary needs, and I always tip the person who deals with them extra. For more information on our advertisers, see here. Announcing Our 2023 Cruisers' Choice Award Winners! There are some things to keep in mind before you try to request a refund on Steam. Any guest affected by one of the above, wishing to request a monetary refund (of their original cruise fare paid and in lieu of their active FCC, including bonus amounts) must submit a refund request via the Guest Relations Case Submission page at https://www.ncl.com/case-submission. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Guests who were scheduled on a canceled cruise have 2 options for a refund: If your cruise has been canceled, you should receive information directly from Seabourn on how to proceed or you can email [emailprotected].