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Triggers when a record of the specified Salesforce object (ie. Gong will ask for basic information and to perform requests. Gong really becomes super charged when you integrate it with Salesforce. Pick the type of object if you want to attach the file to (Note: we do our best to support all objects, but due to their complex nature, some may not work flawlessly). Which messages resonate with your buyers? Gong.io Pricing, Features, Reviews & Alternatives | GetApp Dublin D04 Y7R5 Select which campaign to add contact. 1 Grand Canal Street Upper Bring actionable Gong data into different channels or take actions based on your analyzed calls. Gong's Revenue Intelligence platform captures your customer interactions across phone, web conferencing, and email, understands what was said in these interactions, and delivers insights to help your team win more deals. It's the fastest and easiest way to get started with CRM. Managers love Gong too. API docs for Salesforce are located here https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_list.htm. Configure Gong Integration Settings - Gainsight Inc. Gong for Salesforce is an app that stores unique Gong data. Which competitors are beating you and why? 756 West Peachtree Street Northwest, Examples include: Book a demo and learn how Gong can help your sales team win more deals. Adds an existing contact to an existing campaign. Not good. Go to Settings>Integrations>Salesforce. Gong.io | The Revenue Intelligence Platform for customer - Salesforce Adds an existing file to an existing Record. San Francisco, CA 94105, Chicago Office 167 North Green Street, No more call shadowing. Get a demo to see how Gong can help. That way, your company can put the customer front and center and create raving fans. Step 4: Select the data you want to send from one app to the other. Suite 04A-105 Coach your reps for success and win more deals with call recording software from Gong. Recognition Atlanta, GA 30308, Israel Office By signing up, you agree to Zapier's terms of service and privacy policy. Insights and analytics based on customer interactions, The ability to search and access data on historical customer interactions across all channels and deal stages, Make sure you have API access enabled on your. Automatically record and log calls in Salesforce with the Gong for Salesforce integration. Push engagement events into Gong when content is viewed by an external participant (for example, a contract was viewed by the prospect). 201 Spear St. 13th Floor, "The ability to look at what other colleagues wrote to my customers. The integration of Gong with Salesforce allows companies to create a centralized repository of customer interactions that can be searched and accessed by all members of the team and serves as the central inputs for Gong's intelligence capabilities. Suite 04W101 Atlanta, GA 30308, Israel Office Heres how: Take sales rep behavior (talk ratio, number of calls, etc.) With Deal Drivers, you get a snapshot of how much deal-related risk exists in your pipeline and across your team, so you can prioritize the highest-impact areas. Get a demo to see how Gong can help. With 5,000+ supported apps, the possibilities are endless. 1 Grand Canal Street Upper With the Salesforce for Gong integration, you can import Salesforce fields and tailor Gong to your org's sales process. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare Gong vs. Salesforce using this comparison chart. Triggers when a field of your choosing (ie. Which messages resonate with your buyers? Once you connect to Salesforce, you and your team can search and analyze conversations based on Salesforce fields (like stage or amount) and push conversation data to Salesforce. The insights that Gong shows during the forecasting make it stand apart from similar . In the Salesforce integration settings page, set up a filter to only log the calls that you need. Scale winning sales behaviors + get a full view of buyer activity. Participants can receive an email 10 minutes ahead of the scheduled call reminding them of the call and that its recorded. In addition to helping identify bottleneck in the process and finding ways to speed up deal stages, Gong's advanced analytics capabilities can help to spot trends and issues, enabling companies to make more informed decisions about their sales strategies and replicate the tactics that are working. How to Roll Out Multi-Factor Authentication (MFA) | PDF. Please add the number of content properties you want to add (5 max). Rep stats (talk ratio, longest monologue, etc), Early stage opportunities where pricing was mentioned on a call so managers can coach their reps appropriately, Pipeline Analysis Dashboard: competitive opportunities closing this quarter, late-stage opportunities without pricing mentions, Competitive Analysis Dashboard: includes win rate per quarter for competitive opportunities, dollar value of competitive opportunities that were closed-won.