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Youll then be able to exit the site and re-join the strategic main road. Our teams are in constant contact with the sanitary and veterinary service of the SIVEP (Veterinary and Phytosanitary Inspection Service), port agents of the SEPD (Socit d'Exploitation des Ports du Dtroit) as well as the customs authorities, which allows completion of quick missions. This is in addition to existing commercial operations already provided at these sites. Home | UCustoms Fancy even more exclusive offers and savings? Please try again - we'd not want you to miss out on the latest offers! . Passenger Cars and Motorhomes cannot travel on our freight ferry services. This includes your details, amount paid and payment method (card details limited to last four digits). It is customary in French shops to greet the clerk when you arrive and thank them/say goodbye as you leave the store, whether you purchased anything or not. Conveniently located just off the A16, Calais Truckstop offers 293 parking spaces for trucks in a fully secured parking area as well as, in cooperation with Calais Truckstop: offer a unique service for companies to facilitate their trade through Calais (ferry/Eurotunnel) and Dunkirk to the UK. The traditional French shopping week is six days, Monday to Saturday, with shops closed on Sundays in many places. With most bookings you can do this online free of charge at eurotunnel.com/my-eurotunnel using the password which was in your emailed booking confirmation, or by logging into your My Eurotunnel account. The ASA & Calais Truckstop staff can also perform closure of the Export declaration for goods which will leave the EU. Passenger services then started in December 1994. All rights reserved. From Spain: +34 (0) 902 30 73 15 Unused bookings made with the below ticket types can be cancelled online (excluding bookings made with vouchers, or with pets or insurance): For all other bookings please submit a cancellation request. This will also unlock your booking. Any amendment or change to your booked vehicle may incur an additional charge. To start a Common Transit Convention movement out of Great Britain (England, Scotland and Wales), youll need to: To end a movement at an Office of Destination, youll need to present the TAD and provide the Movement Reference Number (MRN) for every consignment. Eurotunnel Le Shuttle have these located within our Calais Terminal. If you use assistive technology (such as a screen reader) and need a Cit Europeshopping mall, Carrefour Hypermarket and the Chanel Outlet store are located just a 5-minute drive from our Calais Terminal, offering you a quick way to shop. The list of Community and Common Transit UK offices is for traders who deliver goods to customs offices and want to know where the most convenient customs office is. Calais port tunnel bureau Eurotunnel ZAC2 Boulevard de l'Euro 62100 Calais France (FR) Contact: Phone: 01 70 27 15 84 Fax: E-mail: r-calais-bc@douane.finances.gouv.fr. For both inbound and outbound movements, youll need to present a CITES permit for each consignment. This document can therefore be referred to for not only your travel arrangements, but can also be presented in order to make a claim such as expenses, etc. More than 50m. From Germany: +49 (0) 1805 000 248 Please note there are no VAT charges for travel on our passenger service. Do not wait until youve reached the port in Kent or you will be turned back. Our location thus allows us strategic access to the heart of the Ferry Terminal and the Channel Tunnel, which therefore facilitates trade. The Border Force customs offices list has been updated. Nederland If drivers are required to follow the orange itinerary to the Centre Douane SIVEP, our Eurotunnel Border Service team will be available to assist your drivers, facilitate inspections and be the link between the authorities and customs agents (RDE). The island platforms are separated by single track, allowing vehicles to access the train from both sides. You will need to contact the agent or coach operator to request changes to your booking or booking details. Important to note forTransitNetclients: Mon-Sat: 6am to 10pm Phone: 09 70 27 08 54, E-mail 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 Deutsch English Franais Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. To be able to ask for a VAT refund, you must prove to the authorities that you bought goods in the European Union and you will consume them in your country of residence (which MUST be outside the EU). Check for more information on getting ready for Welsh ports on the Gov.wales website. ATA Carnets At Port Of Dover & Eurotunnel | Dynamic Dox You cannot get a VAT refund for: Yes. version of this document in a more accessible format, please email, Find out about the Energy Bills Support Scheme, Import, export and customs for businesses, List of goods applicable to oral and by conduct declarations, COVID-19 test validation approved products, external temporary storage facilities (ETSF), the question is about goods that are subject to a Border Force examination or check at the specified border location, any local service level agreements for clearing goods have passed. Calais Truckstop is conveniently located just off the A16 which is the perfect location to serve trucks travelling to Calais/Dunkirk from Paris or from the east. Custom Office Detailed Information Country: France - FR (001) Region: - City: CALAIS Usual Name Calais port tunnel bureau Reference number FR620001 Dedicated trader - Specific notes -