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I got the book just few days after that and I was fine with that. We're going to retrain the models. Someone keeps using my credit card for Chegg : r/CreditCards - Reddit Dan, Andy, thanks for taking my questions. So as we get more aggressive with that and as that continues to take up, we have seen at least early on, customers that are existing Chegg customers that also sign up for DoorDash, they cancel on a much lower percentage than those they don't. 760288 RECUR PRE AUTH CHEGG *ORDER SANTA CLARA CA 00000001 760288, CHKCARDCHEGG *EDUCATION SVC WWW.CHEGG.COMCA, CHECKCARD CHEGG *EDUCATION SVC WWW.CHEGG.COMCA, POS Debit CHEGG *EDUCATION SVC WWW.CHEGG.COMCA, POS PUR CHEGG *EDUCATION SVC WWW.CHEGG.COMCA, POS PURCH CHEGG *EDUCATION SVC WWW.CHEGG.COMCA, POS PURCHASE CHEGG *EDUCATION SVC WWW.CHEGG.COMCA, POS REFUND CHEGG *EDUCATION SVC WWW.CHEGG.COMCA, PRE-AUTH CHEGG *EDUCATION SVC WWW.CHEGG.COMCA, PENDING CHEGG *EDUCATION SVC WWW.CHEGG.COMCA, Visa Check Card CHEGG *EDUCATION SVC WWW.CHEGG.COMCA MC, Misc. Solved You have a balance of $5,000 on your credit card, | Chegg.com Business Finance Finance questions and answers You have a balance of $5,000 on your credit card, which charges an interest rate of 1.6% per month. I have no idea what it is I didn't order it. Cancel your cc because they will continue to charge you. Thank you for getting in touch with us about your recent experience. They claim it is because of me using multiple IP addresses. Chegg, Inc. (NYSE:CHGG) Q1 2023 Earnings Conference Call May 1, 2023 4:30 PM ET, Tracey Ford - Vice President of Investor Relations & ESG, Dan Rosensweig - Co-Chairperson & Chief Executive Officer. Whether if you . We see on 04/04/2023 that the subscription was successfully cancelled and a confirmation email was sent to the email on file.At this time, the subscription is cancelled so no further charges will continue. And obviously, students are the first to try these things. So the answer is, it will ramp at the speed that is good. How to Spot and Dispute Fraudulent Credit Card Charges How much are you planning on spending in AI or CheggMate? And what we're just saying now in the short term is because it's summer and because this new giant thing is out there that we could tell you what's going to happen in the second quarter. Yes. [protected]. My credit card company was able to refund me for 4 of those months but said Chegg is responsible for refunding the remaining balance. The subscription was resumed early on 01/10/2023, which is why a charge did occur.Weve gone ahead and deactivated this subscription and refunded the recent charge. What kind of customer service is this? I want refunded the money for the double billing/fraudulant charges! Please go ahead. A lot of the people on this call have done and shared with us, and thank you for that. But honestly for the second half of the year, the focus is on getting a payment system right in India. Which calculated how much will you owe after 2 years? Our priorities outside of North America are to make our services more personalized and accessible to everyone and to localize content and pricing so we can expand it to new geographic markets. I contacted you in October 2021 and you refunded the charges and told me the account was closed. Good afternoon. Is something being done about this company? Thanks, Dan. Takes them days to find an expert when you submit a question and when they do, the answer is usually wrong. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The Good We just -- right now, it's making the product great, getting the brand awareness out there, getting people addicted to the new product, the way they've been addicted to the whole product. Well, it's too early to now over the school break. In May and April the same entries appeared again! I told then someone using . These things will play to Chegg's advantages over time. We appreciate you letting us know about your recent experience. I paused my subscription December 16th after I paid for another month (forgot to pause after my semester ended), and unpaused January 17th. Maybe as a follow-up. Doesn't work At this time, all participants are in a listen-only mode. This will surely increase the credibility of your complaint. First seen on October 4, 2012, Who is tutoring who here? Thanks for the great questions. We appreciate you letting us know about your recent experience.We've reviewed your recent interaction with support with the information provided on the complaint and are here to look into this matter further for you.Per our terms of use : Monthly and Annual memberships may automatically renew and the credit card or any other payment method we have only file may be charged until the membership is terminated or cancelled.With Chegg Study, the subscription is set to bill until a successful cancellation is made. I complained to the bank and the money was refunded. I paid to use my chengg account and I haven't been sharing my account to anyone else. Yes. They said you could upload from your phone. We shouldn't have to pay this much money to be given wrong lessons and wrong examples. Thank you. In the first part of the year, we saw no noticeable impact from ChatGPT on our new account growth, and we were meeting expectations on new sign ups. Incompetent safeguard system that will almost 100% guarantee suspend your account under false allegations of being a 'shared account.' And then those opportunities are all ahead of us. We think the combination of what they can do, our content, our data, our learning taxonomy is the special sauce that will differentiate us.