Air Canada customers can still elect to have a fully transferable Air Canada Travel Voucher (ACTV) with no expiry date or converting the value of their ticket to Aeroplan points with a. Use our calculator to determine your free checked baggage allowance. Unfortunately, because of system limitations, only one (1) form of payment is accepted when purchasing a seat or travel option for an existing booking. Any legal documents (e.g. Electronic vouchers can only be redeemed to cover the base fare of a new flight reservation. How to use AC COVID-19 voucher? - FlyerTalk Forums All the logos, trademarks & copyright material belongs to their respective owners. This is the version of our website addressed to speakers of English in Canada. Please note that if you received your electronic travel voucher as a form of compensation under the Air Passenger Protection Regulations, it does not expire, but you might need to call Air Canada Reservations to re-activate it if not used within one year from the date of issue. You can use an Air Canada Travel Voucher to book your next flight on aircanada.com or a flight and hotel package to Mexico and the Caribbean only (excluding group reservations) on aircanadavacations.com. Air Canada Travel Voucher. You can transfer the total or partial value of your electronic travel voucher to another person by calling Air Canada Reservations when you are ready to make a new reservation. GIFT CARD, e COUPON OR TRAVEL VOUCHER NUMBER. How to use a travel credit online | Air Transat If you received an electronic voucher while in another country and it is in a foreign currency, you can still apply its value toward your next booking. Air Canada is not responsible for any stored value balance if the eCoupon is lost or stolen. Air Canada reserves the right to reject any claim for replacement of an ACCredit where there is suspicion of fraud or dishonesty (e.g., altered ACCredit or false request for replacement). However, you can also book hotels package to Mexico with their usage. Heres how: Provide proof of the form of payment used to pay for the seat or travel option, Include the details of your unused Air Canada eCoupon. You can then use our helpful tool to the right to check your balance at any time. ** That means the Phone number is associated with Flycoair travel agency, not with any other organisation. For more information about the Air Canada Travel Voucher, please click here. In Please note that our customer support team cannot expedite the issuance of your Air Canada Travel Voucher, but they can assist if you are looking to make a reservation in the near future. Air Canada reserves the right, and the eCoupon holder agrees, that Air Canada may at any time change the present Terms and Conditions or contract with another third party to administer the eCoupon program. the agent at the time of booking). maybe they have improved their telephone access now. Air Canada will notify you (the holder of the Air Canada Travel Voucher) of any changes Step 1: Log into your account on Air Canada's homepage and select Manage Bookings. Anyone can use this Voucher repeatedly until the owner entirely redeems it. Follow: Twitter; Facebook; . For flights within Canada the value is much better as I have found that the fees are around 1/10 to 1/5 of the lowest priced tickets. To use our mobile site, please enable JavaScript. Treat your eCoupon with care. Due to system limitations, a maximum of two (2) forms of payment is permitted on a single booking at time of purchase. ACCredits cannot be sold or bartered; unlawful sale, attempted resale or barter is grounds for seizure and cancellation of the ACCredit without compensation. Trying to sell vouchers worth $4k. Customers must retain their original eCoupon until the stored value reaches zero and all travel for which the eCoupon has been used as a form of payment has been completed. How to contact American Airlines at Tucson Airport, AZ (TUS)? You might find this news article about AC vouchers published yesterday interesting: https://www.ctvnews.ca/business/air-canada-offers-vouchers-with-no-expiry-for-cancelled-flights-1.4950566. ACCredits will not be accepted if the number is invalid, has not been activated, has been deactivated, is declined or cannot be found within the system. You emailed the airline, you called, and then you appealed to a manager. If you would like to make a booking through your travel agent, please contact them directly. CIBC bank (Canadian Imperial Bank of Commerce) is also a partner in Aeroplan. Air Canada reserves the right to deactivate or reject any eCoupon issued or procured, directly or indirectly, in connection with fraudulent actions. Air Canada has announced today that, as part of its financial aid agreement with the federal government, the company has agreed to refund customers whose flights were cancelled last year due to the COVID-19 pandemic. Part of their deal had. My membership with Aeroplan is through a TD bank (Toronto Dominion) credit card. ACCredits are not redeemable for Air Canada Vacations, group travel or Flight Pass purchases. Additional information: I will email you the confirmation email with voucher numbers and pins: Dear Air Canada customer, We are happy to send your Air Canada Travel Vouchers with a combined value of 3814.70 USD, split across multiple Travel Vouchers for your convenience and security. You will need to have your 15-digit eCoupon number and corresponding 4-digit