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Dillards is a store that has a rather strict return policy that you must follow very closely. All about the Traeger Warranty for Grills, All you need to know about the Shun warranty. As with when returning items to the store, packages shipped for return must include either the original receipt or the proof of purchase label as well as the tags. Once you have the return label, it's time to say goodbye to that disappointing item: Your refund will be processed within 710 business days. If you request an exchange that isnt in stock, you will be refunded or offered store credit. You can return any eligible product purchased from Dillards, regardless of whether you purchased it online or in a store, to a Dillards store, with the exception of Clearance Cente. Would Dillards return this item even after wearing them a few times? You can also choose to receive this refund in the form of store credit. You may use the original box. These Stores Have Updated Return Policies Due to Coronavirus They responded to me, that I could get a prepaid shipping label and print it in the Order Status / Print Return section which I could find at the left side bottom section of any Dillards page, on the website. Make sure to cover up or peel off any old labels on the box, so this doesnt confuse the shipping company, and so your return reaches Dillard safely with no delay. To replace a card that does not have a pin you may either: Bring your card to customer service at your nearest Dillard's store, and we'll replace it while you're there. The package containing the return must contain the address: According to Dillards return policy, a product that you received as gift can be returned in person to any Dillards location or mailed back to Dillards. What is the return policy at Dillards? - Quora Check your inbox or spam folder to confirm your subscription. Your email address will not be published. Dillards has a very strict return policy, and no items are allowed to be returned after 30-days of purchase. Did you know that Dillard's will charge you $9.95 for the use of there return label. Its not free, of course. If you are returning a product to Dillards in-store, you simply need to bring the item, unused, unopened, and unaltered, to the location nearest you with a receipt or proof of transaction, and the employees will give you your entire purchase price (including sales tax) back either in the way in which you made the initial purchase or in-store credit, depending on your preference. Can I Return Dillards Products After Use? Resolved. They fit but every time I have worn them the night and day after my foot gets swollen on the side where your arches are located. (Proof of Purchase information is included on the packing slip for all Dillards Direct orders. If you have bought it online, you can download the receipt from the website in a few clicks. You must have the receipt with you to return the product. Documentation: Include the original receipt or Proof of Purchase label with your return. You can find the Dillards Contact Form through this link here: Dillards customer service through their call center is available from Monday to Saturday 7AM to 10 PM CST, and on Sundays from 9AM to 7PM CST. Defective products are not subject to the 30-day timeframe. The exceptions to the general rules are stated explicitly, so there are no grey areas nor room for misunderstanding. Insure the package of return products when sending, Ship the package using a traceable method with a tracking number. Box 486 2nd floor Little Rock, AR 72203 Attn: Card Exchange. Timing: You can return an item you purchased on Dillards.com within 30 days of the original purchase date. Drop your return at any USPS (U.S. Mail) location. The following items mentioned in Dillards Return Policy are not eligible for refunds or exchanges: Whether you return the product at the store or via mail, Dillards will refund the amount to the original form of payment. Lindsey is based in Morgantown, West Virginia. If not, you may not be able to get your return accepted so that you can get your refund. If you paid via PayPal, youll receive store credit as a refund. According to Dillards return policy, for the product that youre returning, the amount that will be refunded will be credited to you by one of Dillards partners Borderfree. Save my name, email, and website in this browser for the next time I comment. If you purchased an item with a Dillards card, then you have a 90 days exchange window.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'endofdiscussionbook_com-mobile-leaderboard-1','ezslot_12',158,'0','0'])};__ez_fad_position('div-gpt-ad-endofdiscussionbook_com-mobile-leaderboard-1-0'); Dillards return time window is shorter than other department stores. Headquartered in Little Rock, Arkansas, Dillards is super popular amongst people across the country. Manage Settings hello, I bough my shoes in the store and I received an email receipt for that.. Can I return the shoes by mail? That has been around since 1938 with nearly 282 stores.var cid='3844928350';var pid='ca-pub-9252570225547284';var slotId='div-gpt-ad-endofdiscussionbook_com-medrectangle-3-0';var ffid=2;var alS=2021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} However, should you decide the merchandise is not satisfactory, Dillards return policy is stated below: The merchandise may be mailed back to us, or returned to any Dillards location. You also cant return anything that youve used, unless it is defective. However, there are a lot of other criteria you have to meet in order to return some products at all. The merchandise must be in its original, unused condition unless there is a manufacturers defect. I will do my VERY best to tell as many people as I can about your policies.